Why paypal customer service so slow? - Page 2

steve · 12-22-2008, 02:44 AM

Quote:

Originally Posted by welsh

I don't agree with you all that Paypal service is too slow. Because of wide acceptance all over the world , it takes little time sometime but still I bet this is one of the fastest pp online.

Yes, but I agree with you. Paypal is faster than any other payment processor service except very few but again Paypal transfer is available all over the world and others are not.

smith · 12-27-2008, 03:24 PM

Quote:

Originally Posted by steve

Yes, but I agree with you. Paypal is faster than any other payment processor service except very few but again Paypal transfer is available all over the world and others are not.

not really. Western Union processes a transaction faster than paypal..

jones · 01-10-2009, 01:22 PM

slow in terms of ?? It may be because of your country I guess...

bellick · 02-17-2009, 11:28 PM

Things have changed dramatically.I don't find Paypal service slow anymore except chargeback policy which actually needs some extra time to resolve.

ken.williams · 02-28-2009, 10:26 AM

Yeah. Paypal service is no more slow. The customer care process your call instantly. Only Charge back takes sometime and it make sense as it needs to be resolved by both the parties.

norah · 03-09-2009, 04:21 AM

The paypal service is really slow with respect to chargeback policy. If chargeback is applied by you or your client, then it may take a month or may be more than 3 months to resolve the issue. Thats where paypal sucks.

franky · 04-18-2009, 12:44 PM

Quote:

Originally Posted by norah

The paypal service is really slow with respect to chargeback policy. If chargeback is applied by you or your client, then it may take a month or may be more than 3 months to resolve the issue. Thats where paypal sucks.

Yeah, I second you. Paypal takes some extra time for resolving chargeback issues.

jacky · 05-14-2009, 03:03 PM

Quote:

Originally Posted by james

I have had many instances where when i tried to ask a question thru paypal's contact form, i hardly get any replies at all, even if i get it i get it very late, sometimes it will take weeks to reply to a simple question. why is it happening to such a big concern? Is it only for me or everyone experiences this?

Paypal support has undergone dramatic change. Now paypal's customer care service works quite well.