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Old 03-27-2007   #1 (permalink)
jacki3
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Default VISA fraud protection

I recently bought an ipod online. I received a phone call from the merchant stating that they had a problem processing my credit card and they advised me to call VISA.

Called my bank, and they said that they put a hold on the order because they thought it was a fraudulent transaction. Now I shop online often, and that ipod barely cost $400. I asked why, but they gave me no real answer, something like ... for the security of your account etc etc. Now, i don't want to have to do this everytime i order something. Don't get me wrong, I like that VISA has this "feature", i just don't want to have people calling me everytime i make a purchase. If the merchant hadn't called me, i would have waited forever since VISA never advised me about the hold on my order.
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Old 04-05-2007   #2 (permalink)
Althema
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I think it's a good feature that Visa offers. If I'm not mistaken, this doesn't happen everytime you place a large order online. It's happened to me once or twice, but not everytime I have ordered online. If it happened every time, I would get very annoyed.
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Old 04-16-2007   #3 (permalink)
ltjman22
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It is a good feature, my capital one visa card is like that sometimes! They want verification of charges sometimes!
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Old 05-25-2007   #4 (permalink)
laker110
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Y, i think its a very good feature provided with VISA . They just have to maintain the records for the security purposes.
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Old 05-28-2007   #5 (permalink)
Laettner14
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You say you shop online often, but do you normally charge items at that high of a price? If a credit card company thinks a charge is out of your spending pattern they will flag it for your protection. American Express is really good for this, but they are just protecting themselves.
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Old 05-30-2007   #6 (permalink)
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This is only feature which i like the most in VISA but we should see to it that they are dioing so for our own benifit and moreover , this really doesn't happens each and every time, i suppose....
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