Whose Responsibility Is It?

etali · 02-27-2007

There are a lot of angry customers of a UK based shop called Shop Neo at the moment. They have had a security breach, and customers who used the shop within the last few weeks are experiencing fraudulent transactions - often hundreds of pounds being spent on gambling sites.

The store contacted all the customers to alert them, and suggested they cancel their cards and inform their banks.

People aren't happy with that though, they think more should have been done.

Personally, I don't see what else the shop could do.

What do you think?

ahsan16 · 02-27-2007

I am not in UK so I dont know about that shop but yes its an alarming news.

etali · 02-27-2007

Its always bad news when a shop gets their security breached like that. The really bad thing is this is the second time in about 4 months I've heard about a shop having that problem.

I can't see what they could have done other than notify the customers affected though.

IrDA · 04-28-2007

It was the shop's responsibility to keep the data safe of customers and if they failed all the loss which customers will get is a liability to them and they must pay it or the customers can take legal action.

JoseYero · 05-22-2007

use a throw away debit card like a mastercard gift card to be safe.

laker110 · 05-26-2007

I think it the shop reponsibility to keep the information secret and if such mishap occurs, then i think the shopkeeper would be in trouble.

**peyton999** · 06-11-2007

Yes , i agree....shopkeepers are trying their best to main the security of their customers but the thing is, the scams are advancing day by day and i think its really a serious matter.

royale007 · 06-21-2007

although i m not in uk but yes these kind of things happens it ios terrible for both the customers and the sellers.

creativity · 06-22-2007

The really bad thing is this is the second time in about 4 months... These things are really terrible and i wish it should not happen with anybody.

02-27-2007	#1 (permalink)
etali Member Join Date: Feb 2007 Posts: 60 Rep Power: 2	Whose Responsibility Is It? There are a lot of angry customers of a UK based shop called Shop Neo at the moment. They have had a security breach, and customers who used the shop within the last few weeks are experiencing fraudulent transactions - often hundreds of pounds being spent on gambling sites. The store contacted all the customers to alert them, and suggested they cancel their cards and inform their banks. People aren't happy with that though, they think more should have been done. Personally, I don't see what else the shop could do. What do you think?

04-28-2007	#4 (permalink)
IrDA Senior Member Join Date: Apr 2007 Posts: 275 Rep Power: 2	It was the shop's responsibility to keep the data safe of customers and if they failed all the loss which customers will get is a liability to them and they must pay it or the customers can take legal action. __________________ No Siggy

05-22-2007	#5 (permalink)
JoseYero Senior Member Join Date: May 2007 Posts: 99 Rep Power: 2	use a throw away debit card like a mastercard gift card to be safe. __________________ www.mmastocks.com

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02-27-2007	#2 (permalink)
ahsan16 Junior Member Join Date: Feb 2007 Posts: 9 Rep Power: 0	I am not in UK so I dont know about that shop but yes its an alarming news.

02-27-2007	#3 (permalink)
etali Member Join Date: Feb 2007 Posts: 60 Rep Power: 2	Its always bad news when a shop gets their security breached like that. The really bad thing is this is the second time in about 4 months I've heard about a shop having that problem. I can't see what they could have done other than notify the customers affected though.

05-26-2007	#6 (permalink)
laker110 Senior Member Join Date: May 2007 Posts: 110 Rep Power: 2	I think it the shop reponsibility to keep the information secret and if such mishap occurs, then i think the shopkeeper would be in trouble.

06-11-2007	#7 (permalink)
peyton999 Banned Join Date: Jun 2007 Posts: 251 Rep Power: 0	Yes , i agree....shopkeepers are trying their best to main the security of their customers but the thing is, the scams are advancing day by day and i think its really a serious matter.

06-21-2007	#8 (permalink)
royale007 Senior Member Join Date: Jun 2007 Posts: 102 Rep Power: 2	although i m not in uk but yes these kind of things happens it ios terrible for both the customers and the sellers.

06-22-2007	#9 (permalink)
creativity Senior Member Join Date: Jun 2007 Posts: 100 Rep Power: 2	The really bad thing is this is the second time in about 4 months... These things are really terrible and i wish it should not happen with anybody.

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