One thing I hate on eBay is how the buyer can just give you bad feedback, even if the problem was something on their end. Like the order took so long to deliver - well, you took so long to pay, what do you expect? And I'm glad that now they can't complain about the cost of shipping if the shipping was free. I used to get low scores on the shipping charges, and I wasn't even charging a shipping fee! Ridiculous!