What's the diffrence between Refund And Chargeback?

ramfir · 04-15-2007

Is it the same? You still get the money back, right? Or does it have a different meaning? I sometimes get confused.

ltjman22 · 04-16-2007

It is the same thing, but in a chargeback you are not notifying the company directly, you are getting your money back through the merchant!

steel_angel · 04-16-2007

If its a refund then they are giving you the money back easily and without problems. If there is a chargeback means the seller refused to give money back but you got it back anyways... But basically the same meaning..

nici0306 · 04-17-2007

I don't think so Chargeback and refund is one and the same. As whenever a merchant refunds the amount, he only loses the actual amount transacted but if the card holder initiates chargeback then merchants are billed for the chargebacks as well as have a bad remark to his merchant account in most cases.

krawner · 04-17-2007

When a customer contacts their credit card company and when they have a problem with a transaction, the customer submits a chargeback request.
if there are no problems in transaction then its refund .

marigot · 04-17-2007

Refunds and chargebacks are not evenly remotely the same.

A refund is when you purchase something and you legitmately have a problem. The vendor acknowledges the problem and agrees to refund or return your money. These situations are usually amicable.

A chargeback suggests a huge problem. It can suggest fraud on the vendor's part for not supplying an item or it can suggest fraud on the buyer's part for stealing an item.

It can suggest someone using a credit card illegally. No matter how you look at it, a chargeback is a serious thing. Further if you are the merchant and you receive too many chargebacks, the processor will have a rep from their investigation unit check into you.

So no these two terms are not even remotely similar nor used interchangeably.

phantam · 04-18-2007

Chargeback is something that is negative, and normally means something unsatisfactory occured....

a refund is a positive thing, its the seller opting to give something back to the client while the chargeback is the client forcing the money back from the seller

SoulasisMusic · 04-25-2007

A chargeback is when you go after your money. A refund is given to you.

swapnil90 · 04-25-2007

To cut a long story short...Refund is done peacefully...Chargebacks are sorts of fights

IrDA · 04-27-2007

Chargeback and Refund aren't same thing. Refund is made by merchant by his own will but a chargeback can be done without notifying the merchant.

04-15-2007	#1 (permalink)
ramfir Junior Member Join Date: Apr 2007 Posts: 9 Rep Power: 0	What's the diffrence between Refund And Chargeback? Is it the same? You still get the money back, right? Or does it have a different meaning? I sometimes get confused.

04-16-2007	#2 (permalink)
ltjman22 Senior Member Join Date: Apr 2007 Posts: 409 Rep Power: 0	It is the same thing, but in a chargeback you are not notifying the company directly, you are getting your money back through the merchant! __________________ Myfishsite Fishing Forums!

04-17-2007	#4 (permalink)
nici0306 Junior Member Join Date: Apr 2007 Posts: 18 Rep Power: 0	I don't think so Chargeback and refund is one and the same. As whenever a merchant refunds the amount, he only loses the actual amount transacted but if the card holder initiates chargeback then merchants are billed for the chargebacks as well as have a bad remark to his merchant account in most cases. __________________ Nici C. My forum

04-27-2007	#10 (permalink)
IrDA Senior Member Join Date: Apr 2007 Posts: 275 Rep Power: 2	Chargeback and Refund aren't same thing. Refund is made by merchant by his own will but a chargeback can be done without notifying the merchant. __________________ No Siggy

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04-16-2007	#3 (permalink)
steel_angel Senior Member Join Date: Apr 2007 Posts: 116 Rep Power: 0	If its a refund then they are giving you the money back easily and without problems. If there is a chargeback means the seller refused to give money back but you got it back anyways... But basically the same meaning..

04-17-2007	#5 (permalink)
krawner Member Join Date: Apr 2007 Posts: 31 Rep Power: 0	When a customer contacts their credit card company and when they have a problem with a transaction, the customer submits a chargeback request. if there are no problems in transaction then its refund .

04-17-2007	#6 (permalink)
marigot Junior Member Join Date: Apr 2007 Posts: 16 Rep Power: 0	Refunds and chargebacks are not evenly remotely the same. A refund is when you purchase something and you legitmately have a problem. The vendor acknowledges the problem and agrees to refund or return your money. These situations are usually amicable. A chargeback suggests a huge problem. It can suggest fraud on the vendor's part for not supplying an item or it can suggest fraud on the buyer's part for stealing an item. It can suggest someone using a credit card illegally. No matter how you look at it, a chargeback is a serious thing. Further if you are the merchant and you receive too many chargebacks, the processor will have a rep from their investigation unit check into you. So no these two terms are not even remotely similar nor used interchangeably.

04-18-2007	#7 (permalink)
phantam Junior Member Join Date: Apr 2007 Posts: 16 Rep Power: 0	Chargeback is something that is negative, and normally means something unsatisfactory occured.... a refund is a positive thing, its the seller opting to give something back to the client while the chargeback is the client forcing the money back from the seller

04-25-2007	#8 (permalink)
SoulasisMusic Senior Member Join Date: Apr 2007 Posts: 100 Rep Power: 2	A chargeback is when you go after your money. A refund is given to you.

04-25-2007	#9 (permalink)
swapnil90 Senior Member Join Date: Feb 2007 Posts: 255 Rep Power: 2	To cut a long story short...Refund is done peacefully...Chargebacks are sorts of fights

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