I recently had a chargeback on google checkout for unauthorized transaction which did about the middle of december 2010.
Google checkout support requested the info below but all i have is the USPS Tracking No which also gives the name of the person who signed and it matches the info on my google checkout merchant admin destination address.
I am covered by Google Merchant Payment Guarantee what are my chances of being successful with just the tracking number??
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- Detailed shipping information including tracking number and shipping
company
- Signed confirmation of delivery/services rendered (Image of actual
signature is required and should be included as an attachment)
- Screenshot from shipping carrier showing full ship-to address
- Any additional information or correspondence you may have had with the
customer
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