I had a website that was selling laptops. I was in the process of shutting it down because it was costing me too much to keep it running. I just arrived at the airport on my way to get married when i got a message on my phone saying that someone had made the purchase of a laptop for $2600. The transaction was done online through securepay.com.au and then through my merchant account at my bank. I never got time to check the phone number of the person that made the transaction but i did check to see if the address given was real. And it was.. so i rang my suppliers and got them to send the laptop to the person.
1 month later the bank called me and said they was going to take $2600 from my account because the credit card that was used turned out to be fraud..(stolen) I believe the credit card owner lives in the US, and the transaction was made here in Australia.
I'm not giving the money to the bank and they have tried to take the money from my account without any authorisation..,
so do you think i have any chance of successfully disputing this... as i just don't have the money to pay it..
Whats the best way to dispute it?