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Thread: Chargeback on commission

  1. #1
    Member SecTech is on a distinguished road
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    Chargeback on commission

    I belonged to a prepaid legal group where I received commission on memberships. The commission was paid after the first installment was made. If the customer changed his mind about his membership within the first year, there was a chargeback made to my bank account. After about 3 years and many chargebacks, I quit.

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    Banned alliedtrust is on a distinguished road
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    Credit Card

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  3. #3
    Member Misquoted is on a distinguished road
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    Re: Chargeback on commission

    Do you receive one-time or recurring commissions? How many percentage of the commissions you received you are charged back for? Did they normally send you any proofs of the chargeback requests?

  4. #4
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    Re: Chargeback on commission

    It was a one-time commission. It was a specific amount not a percent of the annual payment. And no, I never received proof that the customer opted out and the charge back was the total amount of the commission.

  5. #5
    Member InternalAudit is on a distinguished road
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    Re: Chargeback on commission

    You should have been sent proof of the customer pulling out of the account that they paid for. How would you know that he really did?

  6. #6
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    Re: Chargeback on commission

    I spoke to the client who had actually dropped the policy. He reconsidered about a month later and rejoined. I was never reimbursed the commission and I finally left the organization.

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