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Thread: chargeback adjustment advice

  1. #1
    Junior Member pheesta is on a distinguished road
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    Mar 2010
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    chargeback adjustment advice

    i have just recieved a letter tittled " chargeback adjustment advice"
    im not very good with my english so i dont know what it means. at the bottom it says" check here if the dispute is valid and you are willing to accept this dispute" and the other says, " check here if you disageree with the dispute and are providing a rebuttal"
    which one should check? i just want the person to get their money back because the card that was used at my shop was a stolen card i want the original owner to get the money back. please help

  2. #2
    Administrator chargebacks has disabled reputation
    Join Date
    Feb 2007
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    471

    Re: chargeback adjustment advice

    Call 212-751-6213, basically means you should respond.
    John Lark
    Chargeback Forum Senior Moderator
    http://www.chargebackforum.com/

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