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Thread: Scammed on concert tickets - help me chargeback!

  1. #1
    Junior Member Brian965 is on a distinguished road
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    Scammed on concert tickets - help me chargeback!

    This is the first time I've heard of chargebacks so bear with me!

    Ok I attempted to buy 3 tickets through the website groovetickets.com, On the final step it gave me an error message and said the purchase could not be complete and brought me back to the home page, I tried buying the 3 tickets again and it did the same thing. The day after my friend went on and bought 3 tickets for us since mine wasnt working (his worked fine) We went to the event, had a blast, a month later.. I noticed I was charged for 6 tickets. (I was actually charged for the tickets 3 days after the event).

    Please tell me there is some way I can get my money back, I have bank of america, I used a debit card, VISA. Any experienced advice would be very well appreciated.

    -Brian

    ps. I'm here because groovetickets.com told me to get a chargeback through my bank because they cant give me my money back. (even though it was 100% there fault)

  2. #2
    Administrator jkennedy is on a distinguished road
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    Re: Scammed on concert tickets - help me chargeback!

    contact your bank to make a claim that you did not receive what you purchased. It shouldn't be a problem getting the charges reversed. Let us know how it works out.

  3. #3
    Junior Member freeelancerr is on a distinguished road
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    Re: Scammed on concert tickets - help me chargeback!

    hello,

    you should state this is a duplicate charge , you actually paid 2 times for the tickets , not that you didn't receive the tickets.
    This is what I understood from what you mentioned , if I am wrong , sorry.

  4. #4

  5. #5
    Junior Member Veronica is on a distinguished road
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    Re: Scammed on concert tickets - help me chargeback!

    You should have contacted your bank right when you noticed the charges and explained to them what happened. They should still be able to help you but they might give you a hard time about it now. They might only be willing to give you the money back for 3 of the tickets and not six though. That is why I always buy things with my PayPal card instead of my bank card. PayPal usually helps out faster than my bank.

  6. #6
    Junior Member paybyphone is on a distinguished road
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    Re: Scammed on concert tickets - help me chargeback!

    At my bank, I can do a stop payment for only a $10 fee. Sure, it does cost me $1, but that's better then being out even more money with no tickets to show for it. Perhaps your bank could do this for you?

  7. #7
    Junior Member Jaflosan is on a distinguished road
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    Re: Scammed on concert tickets - help me chargeback!

    You contact your credit card issuer, whose number will be on the back of the card and also on your statement.

    Sooner rather than later is the rule of thumb

  8. #8
    Junior Member Jon Herry is on a distinguished road
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    Re: Scammed on concert tickets - help me chargeback!

    If you payed with a credit card call your credit card company and have them stop payment or refund payment.

    If you paid cash um...no chance. The police wont help they need to catch speeders because that pays. Caching criminals costs money.

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