Thanks in advance for advice. I recently ordered some clothing from a company in Hong Kong, yesstyle.com. I used a Citi Visa card.
Anyways, the item I got was a knock off of pretty terrible quality but not defective. It is basically a knock off designer item even though they do not advertise it as so. The label on the item was a completely different name than the designer they list it as.
Also, the actual measurements of the item do not match the measurements listed on the web site. Thus it is too small for me. For example, chest is listed at 98cm but actual measurement is about 93cm.
On the product page it does say "NOTE: This fashion brand sources its items from a number of independent suppliers and designers. As such, the products may possess different brand labels than the indicated brand." Which is basically a shady way of saying they sell knock offs.
Anyways, they will let me return the item but only for store credit. Their terms of service do say they do not provide cash refunds. I don't want store credit for this shady company that sells knock offs. Is there any way I can win a chargeback under the basis of product not being as described or am I out of luck?