I recently filed a INR claim to a seller in which the item worths over $1000. Today PP sends a letter to me and it stated that "We have concluded our investigation into your case and have decided in your favor.
We were able to recover $14.35 USD and this amount has been credited to you. Please allow five business days for this adjustment to be posted.
If you are due any additional funds, we will make our best effort to recover the balance from the seller.
If the seller's account has insufficient funds to complete the refund owed to you, please be assured that we will take appropriate action against the
seller's account, which may include limitation of the seller's account privileges.
Transaction Date: Jun 14, 2007
Transaction Amount: -$1,020.00 USD
Your Transaction ID: 4B2995644M7XXXXXX
Seller's Transaction ID: 6YY39744344XXXXXX
Case Number: PP-303-34X-XXX
Seller's Name: XXX
Seller's Email: XXX"
I do believe the seller would not refund the payment to me.
The worst is buyer protection policy can't apply in this case because the email address that I sent the payment isn't the same as associated with the listing. (The seller said it's better for me to transfer the payment to his business account.So he refunded the payment to me first and he advised me to transfer the payment to his business account).
The seller's feedback is over 200+ and he is a Ebay member since 2000
What can I do now?
The only method that I can use now is file a chargeback through CC company. As I use Debit card as the method of payment, does it possible? How long must I wait for the dispute? Is it possible to return the payment back to me?
Thanks very much