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Thread: Chargeback Fraud

  1. #1
    Member Fewski is on a distinguished road
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    Chargeback Fraud

    Has anyone every received a chargeback when the buyer recieved the item? It's like Chargeback Fraud, I guess. They recieve the item and then use chargeback to get all thier money back and get the item for free. What do you do in cases like these?

  2. #2
    Junior Member Rajesh is on a distinguished road
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    This happens a lot, especially on internet when you are selling some digital product like a script, directory listing or an ebook. You can't proof anything because there is no shipment confirmation.

  3. #3
    Junior Member jovial is on a distinguished road
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    Yep, there are bunch of scammer around doing so, particularly in case of non-tangible good! As Paypal go not cover-up non-tangible goods in its TOS!! So can't help it...you have to be careful about it

  4. #4
    Senior Member Laettner14 is on a distinguished road
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    Quote Originally Posted by Rajesh View Post
    This happens a lot, especially on internet when you are selling some digital product like a script, directory listing or an ebook. You can't proof anything because there is no shipment confirmation.
    You can prove it if you show the buyer's IP has downloaded the product off of your server. If you use a service like Clickbank to sell your e-book they also have security features in place. You have to keep as much documentation as possible to fight the dispute process.
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  5. #5
    Junior Member seojames is on a distinguished road
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    It has happened a number of times with my online travel company. People book a hotel and afterwards they claim they never stayed there or made the reservation. I simply ask the hotel for a copy of the clients passport which they keep on record and I show it to my merchant bank.

  6. #6
    Junior Member .Essence. is on a distinguished road
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    It's only happened to me once and it was on ebay. Luckily though I filed a claim and got every penny

  7. #7
    Junior Member n.m.zobair is on a distinguished road
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    new comer

    Hi All,
    thanks all. i am a new user of chrgeback forum. i will communicate in time. thanks a lot.

  8. #8

  9. #9
    Junior Member makingmoney12354 is on a distinguished road
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    To be quite honest I'm not even sure what chargeback is.

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