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Thread: Weird Trend

  1. #1
    Member Chargebacknation is on a distinguished road
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    Weird Trend

    I run a virtual assistant business and my product is 100% non-tangible. In essence we provide a service. This is extremely critical for us because if a client ever chargesback, we never have any recourse against it. We've recently noticed a very weird trend. I've noticed people signing up,but their contact information would be entirely wrong(phone number won't work, non responsive emails etc) and then after a couple of a months they'll charge it back. The weird thing is that they seem to come in famous celebrity names. I've have a John Meyer, Linda Evans and a Betty White so far. Has anyone else had to deal with this?

  2. #2
    Junior Member djhenry is on a distinguished road
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    are they actually using your service? if not, its probably just be a crook testing stolen credit card numbers on your site...

  3. #3
    Junior Member 800dreamin is on a distinguished road
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    I've had fraudulent chargebacks occur several times while selling virtual video game items for money. If it's through Paypal, they will often deny the chargeback, which is nice. Credit card companies are less lenient to sellers, in my experience. I've never heard of the people using celebrity names, though. That's interesting!

  4. #4
    Junior Member chrislim2888 is on a distinguished road
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    I also observed this trend long ago, usually they targeted for virtual goods, like game credits, services, that after they have the services they issue a chargeback. Some did it on purpose, but majority was maliciously done by frauduler. Therefore, i would suggest you to implement extra prevention, e.g., fraudlabs, to reduce chargeback.
    Fraud Detection Solution
    -------------------------------------------------
    To protect your online business from fraud
    -------------------------------------------------

  5. #5
    Member gabbana is on a distinguished road
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    Common sense will tell you this is obviously fraud. This isn't something new people! Why would you even accept a transaction thats obviously fraud???!!

  6. #6
    Member Chargebacknation is on a distinguished road
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    Common Sense does not tell you this is fraud. People can have the same name as a famous person, and the credit processor already checks their address against the names and cc number. As the post says, this is a new trend. If this is something many people begin tosee, then yes, it's something to rectify.

  7. #7
    Member gabbana is on a distinguished road
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    Ummm when did you become an expert in e-commerce fraud? Didn't think so. I did not say based on someone's name a transaction is fradulent. The fact that you soley base your approval and declination rate on a credit processor is just sad. This may be new to you, but others, if you actually read their replies, have noticed this sometime ago.

  8. #8
    Member Chargebacknation is on a distinguished road
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    GO TROLL ANOTHER FORUM, TROLL

  9. #9
    Member gabbana is on a distinguished road
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    <<<<<<<<<<<<<<<<<<Look who's back again!!!!!!!!!!!!

  10. #10
    Super Moderator scamout is on a distinguished road scamout's Avatar
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    I hate to tell you this but...

    Gabbana's approach may be a bit rough around the edges but (s)he's absolutely right. Relying on the credit processor to veryfy ANYTHING is just plain foolish. They don't stand to loose money on fraudulent transactions - you do. And this certainly isn't new. It's the very reason that I started Merchant911 back in 2001. In a high fraud business like yours you need to be doing some major checking on your own before accepting a credit card payment. You're telling us in your original post that you don't even call the potential customer/client before accepting payment and providing the service. Sorry - that's begging to be ripped off.

    You didn't say what service you provide or if you do any fraud checks on your own. You didn't tell us who your processor is or your payment flow. Maybe if you give some detail I can point you in the direction of some help.
    Last edited by scamout; 07-25-2012 at 06:47 PM.
    gabbana likes this.

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