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Thread: Chargeback Insurance???

  1. #1
    Junior Member imagecrafting is on a distinguished road
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    Chargeback Insurance???

    We are an online retailer and currently experience a very low (under 1%) chargeback rate. But occasionally we see orders come through that look suspicious to us and that we would like to manually verify via an online interface. So what we are really looking for is chargeback insurance on a case by case basis. We’d like to log in, run the transaction and if we get a “Thumbs Up” know that that transaction would be reimbursed if it became a chargeback. We are not opposed to a complete fraud protection system if the price were reasonable, but we would like to do it selectively.

    Does anyone know of companies that do this?

  2. #2
    Administrator xtadmin has disabled reputation
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  3. #3
    Junior Member imagecrafting is on a distinguished road
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    Thank You, We Are looking at them...

    Are there any other companies that anyone knows about?

  4. #4
    Administrator chargebacks has disabled reputation
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    Quote Originally Posted by imagecrafting View Post
    Are there any other companies that anyone knows about?
    preCharge is the only one out there like that, has been for almost ten years. You can use Verified by Visa and secure code as an alternative but those are very limited. Have you tried calling preCharge?
    John Lark
    Chargeback Forum Senior Moderator
    http://www.chargebackforum.com/

  5. #5
    Senior Member willyoumind is on a distinguished road
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    I use precharge for three years, they are not insurance. They only cover things like scammers and consumers trying to pull a fast one, if your package is damaged, don't expect to be covered.

  6. #6
    Junior Member Merchant Lifeline is on a distinguished road
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    True Chargeback Assurance

    Merchant Lifeline actually has Chargeback Assurance. We are backed by one of the largest organizations in the world for our Assurance program. If we represent your company and we lose a chargeback, we will pay you for the amount that you lost. We are so confident in our abilities to represent chargebacks and it shows as we are the only organization that this offering.
    Don't let chargebacks flatline your business.

  7. #7
    Administrator jkennedy is on a distinguished road
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    Quote Originally Posted by Merchant Lifeline View Post
    Merchant Lifeline actually has Chargeback Assurance. We are backed by one of the largest organizations in the world for our Assurance program. If we represent your company and we lose a chargeback, we will pay you for the amount that you lost. We are so confident in our abilities to represent chargebacks and it shows as we are the only organization that this offering.
    Merchant Lifeline only covers friendly fraud, correct? Certainly helpful but not sure if it meets the needs of the OP. also, correct me if I'm wrong, but didn't you get hacked recently?

  8. #8
    Junior Member Otkriy is on a distinguished road
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    Thank you for good communication.

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