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Originally Posted by Rajesh  This happens a lot, especially on internet when you are selling some digital product like a script, directory listing or an ebook. You can't proof anything because there is no shipment confirmation. |
You can prove it if you show the buyer's IP has downloaded the product off of your server. If you use a service like Clickbank to sell your e-book they also have security features in place. You have to keep as much documentation as possible to fight the dispute process.