On 04/09/07 I placed an order for a 52" LCD Sharp TV from a web site that I got from my browser. After sending the payment of
$1,735.00 and sending several e-mails I have not received any reply with the exeption of the one that follow:
Date: Fri, 13 Apr 2007 11:54:01 -0500
From:
customerservice@becaboelectronics.com
To:
jolguera@msn.com
Subject: Re: Order Number: 86778
Dear Jose Jolguera,
Thank you for contacting Becabo Electronics Customer Service. My name is Quinlan and I will be happy to help you.
Unfortunatelly, the product is out of stock. There have been too many customers for that product in a very short time,
and the new stock is in late for 3-4 days. As soon as it comes, you are the first on our list. Our sincere apologies for any inconvenience.
We appreciate your patience in this matter. If you do not wish to wait due to the delay, you may request a cancellation for your order,
provided that the items has not shipped. Please allow up to 4 days for the full refund. If we do not hear from you before we ship the items,
you have agreed to the shipment delay. If you have any questions or comments, please contact us directly.
We are always happy to help.
Sincerely,
Quinlan
Customer Service Department
http://BecaboElectronics.com
After that I have not hear from them. Does anybody else have a similar experirnce?
