I've never been a victim of click fraud personally, but I would suggest calling your credit card company and asking them what the time limit on a chargeback is.
If you have plenty of time left, then write to Kanoodle and tell them they have X days left to sort this out. If you don't hear from them after however many days you give them, then start the chargeback.
That way, they can't complain you haven't given them a fair chance to resolve it. |