Originally Posted by quinda

Please forgive me if this is a really stupid question, but Paypals T&Cs are a maze to me, and I can't figure this one out.

From what I can see, buyer protection means if they say they didn't recieve an item, they can initiate a chargeback. The only defence the seller has, is if they used a traceable signed for delivery method to ship the item to the buyers registered credit card address.

So, the seller has to prove the item arrived.

If you are selling a digital item, using email as the delivery method, then from what I can see, you've got no fallback, and the buyer can just get their money back even if they recieved the item?

Am I missing something, or is the only defence to this to post the item out on floppy or CD as well as emailing it?