 Whose Responsibility Is It?
There are a lot of angry customers of a UK based shop called Shop Neo at the moment. They have had a security breach, and customers who used the shop within the last few weeks are experiencing fraudulent transactions - often hundreds of pounds being spent on gambling sites.
The store contacted all the customers to alert them, and suggested they cancel their cards and inform their banks.
People aren't happy with that though, they think more should have been done.
Personally, I don't see what else the shop could do.
What do you think? |