I was searching for an e- book “Design your own Embedded Linux control centre on PC” on Google and the search took me to a website where I could download it.
In order to get this e-book I had to sign up for a 3 days trial for only 0.65$ per day. Since it was so less a cost for an e-book I paid up using my HDFC credit card.
I’m a regular on on-line purchases through amazon.com and eBay and I was quite surprised that this particular website did not take me through a confirmation page
nor showed me the total cost charged on my credit card.
After the payment I got a small confirmation box stating that the activation code is sent to may mail ID and still did not say how much amount I was charged.
Below is the content of the mail (copied from my mail box)
[email protected] to me
show details 4:39 PM (3 hours ago)
Thank you for purchasing from open-billing.
YOUR ACTIVATION CODE: 4416467538872381566196543953445885522264
Web-site: expertload.com - The Future of Downloading.
To activate your account, you should register and enter the ACTIVATION CODE into the "access code" filed at the lending page.
Alternativley, follow the this link: http://expertload.com/?mod=pay&code=441646753887238156619654395344588552 2264
Your payment will appear on your bank card statement under the name of 'world-wide-software' within next 5 business days to reflect purchase of the above registration key.
If you have any questions or need assistance with this registration, payments or software please use our support: expertload.com - The Future of Downloading.
Or call 1-800-603-1653.
Sincerely, Customer Support.
I went to this website and it allowed me to login.
When I gave in the access code, it said that it was a wrong activation code! and did not allow me to download my book.
After a few minutes I got an SMS on my mobile saying that I was charged Rs.2904.55 on my HDFC credit card on 20-Mar-2010 04:38 PM towards payment to WORLD-WIDESOFT.COM
I was shocked to have got this charge for nothing....I would’ve actually got a hardcopy of the book at less than half this price...
I even registered a ticket with the customer support link provided by them in the mail, but to no avail....
I realised I was cheated and that this merchant was a fraud!
Then I googled the solution and found many people had suffered from the same site as I did, so I decided to block my card and request for CHARGEBACK.
Following are links to complaints regarding this web site.